{"id":1697,"date":"2020-10-27T16:04:10","date_gmt":"2020-10-27T15:04:10","guid":{"rendered":"http:\/\/www.dcfinechemicals.gmedia.ovh\/faq\/"},"modified":"2021-11-29T13:05:06","modified_gmt":"2021-11-29T12:05:06","slug":"faq","status":"publish","type":"page","link":"https:\/\/dcfinechemicals.gmedia.ovh\/it\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"[vc_row row_height_percent=”0″ back_image=”306″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ css=”.vc_custom_1604501207538{margin-top: -30px !important;}” el_class=”row-header-int”][vc_column column_width_percent=”100″ gutter_size=”0″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_column_text el_class=”breadcrumbs-header”]Inicio<\/a><\/span><\/span>[\/vc_column_text][vc_custom_heading heading_semantic=”h1″ text_space=”fontspace-562266″ text_color=”color-118563″ separator=”yes”]FAQ[\/vc_custom_heading][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”6″ bottom_padding=”0″ back_color=”color-451084″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″][vc_column column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_custom_heading text_size=”fontsize-567469″ text_space=”fontspace-562266″ text_color=”color-118563″ separator=”yes”]FAQ[\/vc_custom_heading][vc_empty_space empty_h=”1″][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”0″ bottom_padding=”5″ back_color=”color-451084″ back_image=”296″ back_repeat=”no-repeat” back_position=”left bottom” overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ back_size=”contain”][vc_column column_width_percent=”67″ gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ css_animation=”alpha-anim” width=”1\/1″][vc_accordion][vc_accordion_tab title=”Quante scorte sono generalmente disponibili?” tab_id=”1603810620-1-37″][vc_column_text]Garantiamo le spedizioni dei nostri clienti assicurando il livello minimo di scorte in base al tipo di prodotto. Il nostro sistema IT effettua una valutazione e tiene aggiornate tutte le informazioni per consentire una fornitura tempestiva dei prodotti.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Quanto tempo \u00e8 necessario per spedire un prodotto?” tab_id=”1603810620-2-0″][vc_column_text]Dipende dai livelli di scorte o se abbiamo bisogno di ordinare dai nostri contatti. I tempi di consegna tendono a variare da pochi giorni a qualche settimana, tenendo inoltre in considerazione la destinazione della merce.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Come posso ottenere i prezzi dei prodotti chimici di cui necessito?” tab_id=”1603810901685-2-8″][vc_column_text]Para obtener precio de cualquier producto, puede contactar con su comercial habitual o, si es un nuevo cliente, rellene el formulario del producto en cuesti\u00f3n y en 24\/48 h recibir\u00e1 una respuesta. Tambi\u00e9n puede consultar nuestra p\u00e1gina de contacto<\/a>.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Dove posso trovare i documenti rilevanti in merito a un prodotto?” tab_id=”1603810940466-3-3″][vc_column_text]Para encontrar la documentaci\u00f3n relacionada, consulte la ficha del producto<\/a> y en la parte superior derecha, encontrar\u00e1 toda la informaci\u00f3n relacionada con ese producto.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Quali prodotti chimici ha registrato DC Fine Chemicals con REACH?” tab_id=”1603810977889-4-7″][vc_column_text]Disponiamo di oltre 200 prodotti registrati con REACH. Puoi controllare se un prodotto \u00e8 registrato in REACH nell’intestazione del corrispondente file contenente i dati (link ai prodotti). Per ulteriori informazioni, puoi compilare il modulo o contattare il tuo abituale agente di vendita.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Pu\u00f2 DC Fine Chemicals fornire prodotti non attualmente presenti nel sito Web?” tab_id=”1603811013769-5-2″][vc_column_text]S\u00ed, es posible. Si no encuentra el producto que est\u00e1 buscando, contacte con nosotros mediante el formulario<\/a> y en 24\/48 h uno de nuestros comerciales le dar\u00e1 respuesta. Consulta nuestra p\u00e1gina de servicios<\/a> para m\u00e1s informaci\u00f3n.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Potete fornire quantit\u00e0 o imballaggi non standard?” tab_id=”1603969615527-6-0″][vc_column_text]Proporcionamos soluciones a medida, en funci\u00f3n de cada producto<\/a>. Para saber m\u00e1s sobre las opciones de envasado, contacte con su comercial habitual o rellene el formulario del producto en cuesti\u00f3n, indicando la cantidad requerida.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Potete fornire un controllo del cambiamento per i prodotti che acquistiamo, se necessario?” tab_id=”1603969673829-7-7″][vc_column_text]S\u00ed, podemos proporcionar control de cambios para algunos de nuestros productos. Para m\u00e1s informaci\u00f3n consulte nuestra p\u00e1gina de servicios<\/a> o contacte con su comercial habitual.<\/a>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”DC Fine Chemicals fornisce API?” tab_id=”1603969741812-8-4″][vc_column_text]S\u00ed, en DC Fine Chemicals suministramos una gran variedad de productos de qu\u00edmica fina, entre ellos API. Consulte nuestro cat\u00e1logo<\/a> y si no encuentra el producto que busca contacte con nosotros<\/a>, para que podamos localizar un origen para servir el producto.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Per quali mercati principali DC Fine Chemicals fornisce prodotti?” tab_id=”1603969861126-9-2″][vc_column_text]Forniamo altri prodotti ma principalmente prodotti utilizzati in quattro ambiti, ovvero Life Sciences, Diagnostica, Prodotti farmaceutici e Soluzioni chimiche.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Come garantite la qualit\u00e0 dei prodotti forniti?” tab_id=”1603969891280-10-10″][vc_column_text]Mediante la elaboraci\u00f3n de an\u00e1lisis propios de forma interna, en nuestro laboratorio de calidad in-house<\/em>. Puede obtener m\u00e1s informaci\u00f3n al respecto en la p\u00e1gina de nuestras instalaciones.<\/a>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”DC Fine Chemicals si occupa della produzione?” tab_id=”1603969940852-11-3″][vc_column_text]DC Fine Chemicals \u00e8 un fornitore di prodotti chimici fini. Ci riforniamo del prodotto, lo rietichettiamo, quindi lo rinconfezioniamo in base alle esigenze dei nostri clienti. Tuttavia, sintetizziamo alcuni prodotti specifici.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Quali sono gli orari di apertura?” tab_id=”1603969982576-12-2″][vc_column_text]Siamo aperti dal luned\u00ec al gioved\u00ec dalle ore 08:30 alle 18:00 e il venerd\u00ec dalle ore 08:00 alle 14:00 (ora locale), ad eccezione del periodo delle ferie estive (agosto) in cui l’orario di apertura \u00e8 dalle ore 08:00 alle 14:00.<\/p>\n

Considerate le eccezionali circostanze dovute alla pandemia di COVID-19, siamo aperti dalle ore 07:00 alle 15:00 fino a nuovo avviso.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Come posso mettermi in contatto con il mio agente di vendita regionale?” tab_id=”1603970007552-13-5″][vc_column_text]A trav\u00e9s de su contacto directo<\/a> o rellenando el formulario<\/a>.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Quali termini di pagamento sono disponibili?” tab_id=”1603970107953-14-7″][vc_column_text]En funci\u00f3n de las caracter\u00edsticas de la operaci\u00f3n, las opciones pueden variar. Para conocer las opciones para su caso particular, consulte con su comercial habitual o rellene el formulario de contacto<\/a>.[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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